Cookies Policy

This Cookies Policy is part of the Website’s Privacy Policy (the “Website”). In order to facilitate your navigation through the Website, we inform you that data storage and retrieval devices are used: Cookies, pixels or technologies with similar functionalities (collectively, “Cookies”).

In this regard, and in order to provide you with all the information you need to navigate the Website correctly, the Website provides you with the following information on what Cookies are, what types of Cookies are present on the Website and how you can configure or disable them.

In addition, you can find more information about the processing of your personal data in the Privacy Policy (for example, how to contact our Data Protection Officer (DPO) or how to exercise your rights).

1. COOKIES CONCEPT

Cookies, pixels or similar technologies are web tools that allow internet users to store and retrieve information in order to provide them with a better experience when using and browsing websites.

In this sense, cookies have different functionalities, depending on their nature and how they are implemented on the website.

This Cookies Policy details the cookies used on the Website:

Cookie

Cookies are a type of file that is transferred to and stored on the data storage and retrieval device used in a user’s terminal (computer/smartphone/tablet) when browsing the Internet, with the aim of collecting information and retrieving, for later use, the information already stored by the cookies.

Cookies can be installed either directly by the websites visited by the internet user, or by third parties related to the website, and allow the website to track the visitor’s activity on the site or on other related sites, including: the location of access, the duration of the connection, the device used for access (wired or mobile), the operating system and browser used, the most visited pages, the number of clicks and data on the internet user’s browsing habits. Cookies are installed on a specific browser and computer, so that when the visitor accesses the Website with another computer, the cookie in question will not be present.

Although it is not necessary to accept cookies in order to access the Website, deactivating them may limit the use of certain services or prevent the full functionality of the Website, since it may no longer be possible to carry out certain functions or processes.

Pixels and similar technologies

Os pixels (também conhecidos como web beacons ou web bugs) são cookies presentes no Website, geralmente mediante a inserção de um pequeno código fonte que permite ao Website transferir e/ou recolher informação mediante o envio de uma solicitação ao servidor associado a esse pixel publicitário. Eles possuem uma variedade de finalidades, destacando-se a coleta de informações relativas à eficácia das campanhas publicitárias, ao tráfego gerado no Website, à personalização dos anúncios e ao seu conteúdo.

2. ACCEPTANCE, REJECTION AND CONFIGURATION OF COOKIES

All personal data collected by the Website through the cookies described in this document is obtained after the visitor has received information and given their consent.

In this sense, the Website wants to be completely transparent and clear, to provide you with as much information as possible and to offer the necessary tools to disable cookies.

With the exception of those identified as technical, all other cookies are only inserted after the visitor has given their consent. This consent must be given expressly and unequivocally. To this end, both when accessing the Website and by accessing this option through the Cookies Settings, the visitor can accept the types of cookies they wish, as well as reject those they do not wish (including rejecting all of them).

Mere access to the website and consultation of this Policy does not imply acceptance of the use of cookies.

System for setting cookies

By clicking on “ACCEPT” in the cookie configuration panel, you will be deemed to have expressly accepted the installation of all cookies.

In any case, you can modify your preferences, i.e. reject each or all categories of cookies, through the Cookies Configuration, available at the bottom of the Website page.

How to accept all cookies?

To accept cookies, you must click on ALLOW ALL or, when accessing through INSTALLED COOKIES, you must indicate the purposes for which you accept and click on SAVE SETTING.

How do I reject all cookies?

The first time you access the Website, you can reject all COOKIES by clicking on REJECT ALL cookies or by accessing the Cookies Configuration, deactivating them (if necessary) and clicking on “SAVE CONFIGURATION”. Doing so will disable the use of cookies for all purposes except technical cookies, unless you take positive action (i.e. click on “Allow all cookies” or manually enable the use of cookies for one or more purposes).

If you reject a cookie at a later time, you can continue to view it in your browser. However, it will no longer collect information. To delete your browsing data collected through cookies, you must do so from the browser in use.

Mere access to this Policy, without any prior action on your part, does not imply acceptance of it.

Procedure for deleting or opposing the installation of cookies from the browser

To prevent cookies you have authorized from continuing to collect data, they should be deleted as follows.

Most devices automatically accept the use of cookies. However, the visitor has the option of deciding whether or not to accept their activation on their computer. Disabling cookies may compromise the optimal functioning of the Website and also cause some of the features or services provided by the Website to be disabled. Some cookies cannot be completely deleted by the browser, and to configure such devices you must contact the device provider directly (for example, cookies installed on your mobile device must be disabled from the device ID section).

In this way, even if all types of optional cookies have been disabled, the web browser collects certain information that is essential for the basic operation of the Website.

If you want to disable cookies, you can do so from the preferences section of your browser. Depending on your browser, you will have to follow certain steps to modify the configuration of cookies on your device. These are the main examples, but please note that the addresses below may vary:

• Chrome https://support.google.com/chrome/answer/95647?hl=
• Safari https://support.apple.com/es-es/guide/safari/sfri11471/mac
• Firefox https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
• Internet EXPLORER/ Microsoft Edge – https://support.microsoft.com/en-us/search?query=edge%20clear%20cookies%20and%20cache#.

As with browsers used on computers, you can configure your browser preferences on your smartphone and change the privacy setting to disable or delete cookies on it. If you want to change the privacy setting, follow the instructions specified by your smartphone provider.

Below you will find some examples of addresses that will provide guidance for changing the privacy setting on your smartphone:

• Safari para iOS
• Chrome para Android

All personal data collected by the Website through the cookies described in this document are obtained after visitors have been informed about them and have given their consent to their use.

You can also use the “Do Not Track” tracking cookie blocking tools. If visitors wish to obtain further information on how to revoke consent previously granted or on the procedure for disabling cookies, or ask any questions about the Website’s Cookies Policy, they can contact us at suporte@tgoo.pt, indicating in the subject line “Cookies Policy”.

In this sense, the Website wants to be completely transparent and clear, in order to provide its visitors with as much information as possible and the necessary tools to enable them to disable cookies in the manner indicated above.

3. TYPES OF COOKIES USED ON THE WEB

3.1. Types of information cookies used by the Website

The website uses different cookies, both its own (installed by us) and third-party (managed by a third party). In addition, the website may have session cookies installed (i.e. the cookie expires when the visitor leaves the website) or persistent cookies (i.e. the cookie takes longer to expire, for example only a few hours). The purposes of the cookies used on the Website are:

Technical (strictly necessary)

These cookies are strictly necessary for browsing the Website, as they facilitate the use of its services or tools, such as identifying the session, access to restricted access parts, recording the elements that make up a product and carrying out the process of purchasing a product, among others. Without these cookies, the above functions would be disabled, making it very difficult or impossible to navigate the Website.

These cookies cannot be rejected.

Analytical.

These are our own and third-party cookies that allow the person responsible for them to track and analyze the behavior of the Website to which they are associated. The information collected through this type of cookie is used to measure the activity of the Website and to draw up browsing profiles, in order to make improvements to the statistical analysis of the data relating to the use made of the Website.

These cookies make it possible to track and analyze the behavior of visitors when they browse the website or use the services. The Website uses them to measure activity on the Website and to create browsing profiles that allow it to make improvements based on the analysis of usage data. This information is collected through these cookies to track visitor activity on the website or other related sites. The information collected includes: Quantifying the number of internet users who have visited the website, the way in which the visitor arrives at the website, the IP address, to obtain the location from which the internet user is connecting, the time the connection lasts, the device (wired or mobile) used to access the website, and the contact details, the operating system and browser used, the most visited websites and the number of clicks. These cookies also provide data about the visitor’s browser.

The website does not use any other information, such as the visitor’s name, surname, email address or postal address, for the aforementioned purpose. Therefore, the data processed does not allow the visitor to be individually identified.

3.2. Duration/Time until cookies expire.

Regarding the duration, there are two types of cookies:

– Session cookies: cookies designed to collect and store data while the visitor is accessing the website and which are deleted as soon as they leave the web page and close their browser. These cookies allow us to recognize and associate a visitor’s actions during a browsing session.

– Persistent cookies: These cookies are stored on a visitor’s device between sessions. These cookies help us to identify an internet user as a unique visitor (this information being stored as a randomly generated number) and allow us to remember the visitor’s preferences or actions on a website (or on different websites).

3.3. Own and third-party cookies.

– Own cookies: The Website installs these cookies directly.
– Third-party cookies: These are installed by a domain other than the one the user is visiting.

4. International data transfer

Some of the personal data obtained through Third Parties, in their capacity as Data Controllers, may be subject to international transfers, in which case the third parties in question will adopt the necessary guarantees and security measures to protect the confidentiality, integrity and availability of said data.

If you would like more information on these data transfers, please consult Google’s privacy policy:

https://policies.google.com/technologies/cookies?hl=es#types-of-cookies.

5. Update of the Cookies Policy and contact details

This Cookie Policy may vary according to the cookies used. If new types of cookies are included whose use requires consent, we will inform the visitor so that, if they wish, they can give their consent.

Without prejudice to the above, we recommend that you review this policy each time you access our Website, so that you are properly informed about how and for what we use cookies, and to be aware of any changes in the type of data collected.

If you have any questions about the portal’s Cookies Policy, you can contact us at geral@pontorio.pt .